Privacy Policy

Updated: November 26, 2025

This Privacy Policy describes how we collect, use, and protect your personal data when you use our website https://www.planers.nl (the “Service”).

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

Data Controller

The controller responsible for processing your personal data is:

planers s.r.o.

Lipová 2065, 253 01 Hostivice, Czech Republic

Email: contact@planers.nl

Phone: +31 (0)6 19 72 51 52

For the purposes of Dutch and EU law, we are the data controller of your personal data.

Legal Bases for Processing

We only process your personal data where we have a legal basis under GDPR (Art. 6), which may include:

Performance of a contract (providing our services, scheduling a meeting, or responding to your inquiry).
Consent (for non-essential cookies such as Google Analytics, Plausible, and Microsoft Clarity).
Legitimate interests (improving our services, preventing fraud, ensuring security).
Legal obligation (where we must retain data under EU/Dutch law).

Personal Data We Collect

When using our Service, we may collect:

Contact details: email address, first and last name.
Scheduling information: data you provide when booking a meeting via Calendly (date, time, contact details).
Usage data: IP address, browser type, device info, and interactions with our Service.
Cookies and tracking data: via Google Analytics, Plausible, Microsoft Clarity, and similar tools (only with your prior consent).

Cookies and Tracking

We use cookies and similar technologies. Essential cookies are required to operate the Service. Non-essential cookies are only placed with your consent.

Plausible Analytics: Provides privacy-friendly analytics. No personal data is stored or shared. IP addresses are anonymized by default.
Microsoft Clarity: Helps analyze user behavior to improve website experience. Data may be transferred to the United States. Clarity anonymizes IP addresses and does not collect login information or content you input. More details: Microsoft Clarity Privacy Disclosure
Calendly: When booking a meeting, your inputted data is shared with Calendly (US-based, using Standard Contractual Clauses for EU data transfers).

You can withdraw your consent at any time through our cookie banner or your browser settings.

How We Use Your Personal Data

We may process your data to:

Provide and maintain the Service.
Allow you to schedule meetings via Calendly.
Monitor and analyze website use (with Google Analytics, Plausible, Microsoft Clarity if consent is given).
Communicate with you regarding our services.
Comply with legal obligations.

Retention of Data

We only keep your personal data as long as necessary for the purposes for which it was collected:

Contact/scheduling data: retained for up to 2 years after your last interaction with us.
Analytics data: retained for up to 14 months (Google Analytics default). Plausible and Microsoft Clarity retain anonymized data per their policies.
Legal obligations: some data may be retained longer if required by law.

Your Rights under GDPR

You have the following rights:

Access – request a copy of the data we hold about you.
Rectification – request correction of inaccurate or incomplete data.
Erasure – request deletion of your data (“right to be forgotten”).
Restriction – request that we limit processing of your data.
Objection – object to processing based on legitimate interest or direct marketing.
Portability – request transfer of your data to another provider.
Withdraw consent – where processing is based on consent (e.g., Google Analytics, Plausible, Microsoft Clarity), you can withdraw at any time.

To exercise these rights, contact us at: contact@planers.nl.

You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) when using third-party services (e.g., Calendly, Google Analytics, Microsoft Clarity).

Where this happens, we ensure adequate safeguards (such as EU Standard Contractual Clauses and supplementary measures) to protect your data.

Security

No method of transmission over the internet is 100% secure but we use technical and organizational measures to protect your personal data and mitigate any risks to the greatest extent possible.

Children’s Privacy

Our Service is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe we have collected such data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact

If you have any questions, please contact us: